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Privacy Policy

Effective Date: 30/04/2025

1. Introduction

FindATradesperson.co.uk (“we”, “us”, or “our”) is owned and operated by BuildBright Leads Ltd, a company registered in the United Kingdom. ICO Reference: ZC030233

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy laws.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or related services.

2. Data Controller

The data controller responsible for your personal data is:

BuildBright Leads Ltd
[Registered Address]
Email: [admin@buildbrightleads.co.uk]
Website: https://findatradesperson.co.uk

If you have any questions about this policy or how your data is handled, please contact us using the details above.

3. Information We Collect

We may collect and process the following categories of personal data:

a. Information you provide directly

  • Name, address, phone number, and email address

  • Job or service request details

  • Business/trade registration information (if you are a tradesperson)

  • Any other information you provide through forms, messages, or calls

b. Information collected automatically

  • IP address, browser type, device type, operating system, referral URLs

  • Site usage data, including pages visited and time spent on the site

  • Cookies and similar technologies (see section 10)

c. Information from third parties

  • Publicly available information (e.g., business directories, social media)

  • Information from service partners or affiliates who refer you to us

4. How We Use Your Data

We use your personal information to:

  • Provide our services, including matching homeowners with tradespeople

  • Manage your account and respond to enquiries

  • Facilitate communication between customers and tradespeople

  • Verify user and business details

  • Improve our website, products, and user experience

  • Send you updates, promotions, or marketing communications (if you’ve opted in)

  • Comply with legal obligations and prevent fraud or misuse of our site

5. Legal Bases for Processing

We process your personal data under one or more of the following legal bases:

  • Performance of a contract (to deliver services you request)

  • Legitimate interests (e.g., improving services, preventing fraud)

  • Consent (for marketing and optional communications)

  • Legal obligations (to comply with the law or regulatory requirements)

6. How We Share Your Data

We may share your personal data with:

  • Tradespeople or businesses you’ve requested quotes or services from

  • Service providers that support our operations (hosting, analytics, marketing, payment processing)

  • Regulators, law enforcement, or authorities, if required by law

  • Potential business partners or buyers, in the event of a sale, merger, or restructuring of BuildBright Leads Ltd

We require all third parties to respect your personal data and process it in compliance with data protection laws.

7. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, including:

  • Providing requested services

  • Meeting legal, accounting, or reporting requirements
    When data is no longer needed, we securely delete or anonymise it.

8. International Data Transfers

Where data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements or other approved mechanisms.

9. Your Data Protection Rights

You have the following rights under UK data protection law:

  • Access – request a copy of your personal data

  • Rectification – request correction of inaccurate or incomplete data

  • Erasure – request deletion of your personal data (“right to be forgotten”)

  • Restriction – request limits on how your data is processed

  • Objection – object to processing (including direct marketing)

  • Portability – request your data in a machine-readable format

  • Withdraw consent – withdraw consent where processing is based on consent

To exercise your rights, contact us at privacy@buildbrightleads.co.uk.
If you are not satisfied with our response, you may complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyse traffic and usage patterns

  • Deliver relevant advertising

You can manage or disable cookies via your browser settings. For detailed information, please see our Cookie Policy.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
However, please note that no internet transmission is completely secure.

12. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. We encourage you to review it regularly.

14. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact:

Data Protection Officer
BuildBright Leads Ltd
Email: admin@buildbrightleads.co.uk
Address: Stapeley House, London Road, Nantwich, CW5 7JW

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